The click & collect service is free to use. Once you have placed your order we will contact you to advise when you can collect it. Upon collection you will be able to pay by card or cash. School of Art & Design students will be able to pay using their course vouchers.
We will contact you to advise when you can collect your purchase. All orders can be collected from the main doors of the ink well store on Jordan Well.
Yes, all prices are inclusive of VAT.
Please call the ink well store team on 02476 888549. Lines are open Mon-Fri 10am-3pm. Please have ready the name of the product you'd like to buy.
Please contact us if you are experiencing difficulty using your Coventry University student/staff ID card.
ink well store - 02476 888549
ink well print - 02477 657553
We use the very latest security technology to protect our service and your details. Any sensitive information such as your credit card details, name and contact details are encrypted. We only accept orders from web browsers that allow communication through Secure Socket Layer (SSL) technology to ensure your order is taken via a secure connection and information passed between your computer and our website cannot be read in the event that it is intercepted.
We can send you a VAT receipt for your order once it has shipped. Please contact our Customer Services team via phone or email, and we will send one to you.
Any order you wish to return (which meets our returns policy) must be received by us within 14 days from the date of receipt.
Goods are classified as faulty if they are not fit for purpose or as described. Please note that items which are damaged as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.
If an item in your order is faulty, you must notify us within 7 working days. If you have owned your item for longer than this, please contact us on 02476 888549.
If you would like your purchase to be gift wrapped then send us an email or give us a call and the ink well team will be happy to help. Gift wrapping your order is £2.50. Products will be wrapped in a choice of 2 paper styles, black & white spotty or ......................
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